What We Mean by “Transparent Business Loan Process”

Small Business Loans - 2 Min Read

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One of the phrases that we use fairly often on our website, and also in our conversations with small and mid-sized business owners via phone, email or in person, is “transparent business loan process”.

Now, if you’re familiar with how we like to do things here at Mulligan Funding, you know that we LOATHE using confusing financial industry jargon. True, there are some basic industry-specific terms and concepts that are just part of the vocabulary, such as “working capital loan” or “merchant cash advance” and so on. But we never try to impress anyone by throwing around pretentious phrases when plain English will do very nicely.

So in this light, you can appreciate that when we say or write “transparent business loan process” we literally MEAN it. It’s not just something that sounds good. It’s a basic, down to earth feature of what we’re about.

Specifically, here are the 4 key things we mean with the phrase “transparent business loan process”:

1. What you see is what you get. 

We don’t make ridiculous or irresponsible promises that are impossible to keep, but are designed to win your business. Our promises are realistic, and we’re committed to delivering on each one. Why? Because we KNOW we can. We aren’t guessing, and we aren’t asking you to take a chance on us. We’ve been at this since 2008, and seen thousands of competitors enter and exit the industry because, to them, “transparent business loan process” was a marketing slogan, not a rock-solid, realistic promise.

2. We have absolutely no hidden fees or undisclosed costs.

We explicitly inform our customers IN WRITING of the amount of their loan, how it will be paid back, and all costs involved. The only surprises we like giving or receiving are birthday surprises (and some of us aren’t even huge fans of those). When it comes to business loans, surprises are the enemy – and that’s why, once again, we have absolutely no hidden fees or undisclosed costs.

3. We provide clear terms.

While we want our customers to carefully read and understand all of their business loan terms and conditions – in fact, we require that they do so – we don’t throw legal “curve balls” that the Supreme Court might have a hard time unraveling. We provide clear, straightforward terms that establish everyone’s roles and expectations.

4. We provide direct communication.

Unlike many other firms in the alternative lending marketing, we do NOT use a call center and route our customers to entry-level “representatives” who don’t know the first thing about managing business loans OR about managing customer relationships.

Our customers can contact us directly, and they’ll always speak (or email) with their designated Funding Expert who is familiar with their business loan, and their business’s needs and goals. And of course, our customers can count on having a respectful, friendly and productive conversation or correspondence whenever they reach out. That’s part of our commitment to transparency, too.

The Bottom Line

To us, transparency isn’t just something that sounds good or feels right. It’s a practical principle that defines our company, and ensures that we consistently do what’s right for our customers. So if you were wondering what we mean by “transparent business loan process” – now you know!

Call Mulligan Funding at 855-326-3564 to discuss your financing options today!

The information shared is intended to be used for informational purposes only and you should independently research and verify.

Note: Prior to January 23, 2020, Mulligan Funding operated solely as a direct lender, originating all of its own loans and Merchant Cash Advance contracts. From that date onwards, the majority of funding offered by Mulligan Funding will be by Loans originated by FinWise Bank, a Utah-chartered Bank, pursuant to a Loan Program conducted jointly by Mulligan Funding and FinWise Bank.